After Hour Answering Service
Partner Portal
For answering service partners handling after-hour and emergency maintenance calls on behalf of BNB NETWORKS clients. Submit work orders or contact our Help Desk immediately below.
Two Ways to Dispatch Support
When you receive an after-hour or emergency maintenance call, use one of the two methods below to notify our dispatch team immediately. Do not delay — our team is standing by 24/7.
Text Our Help Desk
For after-hour or emergency work orders that need immediate dispatch, text our Help Desk number directly. Include the property address, issue description, and tenant contact information.
(209) 231-9060Text Help Desk — Available 24/7
Text Help Desk NowSubmit a Work Order
Prefer to submit a formal after-hour or emergency work order? Use our online form to log the full job details, property information, and urgency level for immediate dispatch.
Emergency Work Order Form — Dispatched Immediately
Submit Emergency Work OrderWhen submitting after-hour or emergency work orders please include:
- ✓Full property address and unit number
- ✓Tenant name and contact phone number
- ✓Detailed description of the issue or emergency
- ✓Property management company name
- ✓Urgency level — Emergency or After Hour
What Happens After You Submit
Our dispatch team is active 24 hours a day and responds to every after-hour submission immediately.
Instant Receipt
Your text or work order submission is received by our dispatch team immediately — no waiting, no voicemail.
Technician Dispatched
A certified on-call technician is matched to the job and dispatched within the hour for emergency situations.
Confirmation Sent
A work order confirmation is sent to the property manager and your answering service once dispatch is confirmed.
Emergency? Contact Us Now.
Our Help Desk is standing by around the clock. Text us or submit the work order form and our team will respond immediately.